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Please let us know if the issue has been fixed on your end as well. If not, email us at yourfriends joinhoney. One day, I decided to switch my primary email to another email. All of a sudden, my points and everything I added onto my drop list was gone. I contacted customer service and two months later, my issue has still not been resolved.

These points disappeared, just like that, and it was just due to terrible UI. Dealing with customer service is awful, there is also no phone support for me to solve what has happened. There is no record of my history in their system to show that I had amassed all these points, which now have disappeared. So now I have to go into all the websites I made purchases on since , so that I can prove that I earned these points.

Customer service does not make any effort to show that they understand or even the least bit apologize. Absolutely ridiculous. We're so sorry you had a poor experience trying to fix the Gold in your account and for the delay in assistance. We're glad we were able to reach out to you today and help you get your account back on track and get your Honey Gold issues fixed. Please let us know if you have any issues in the future and our team will be happy to help you.

Thank you! The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. But thanks to Honey Gold, you can earn gift cards too. Have an item you're not ready to buy? Add it to Droplist. If we detect a price drop at that store, we'll notify you. What Honey members are getting:.

All Honey data presented is based on internal information as of Q2 Help us keep Honey working on all your favorite stores. If you have any trouble email us at info joinhoney. This data does not contain any personally identifiable information such as names or email addresses, but may include data supplied by the browser such as useragent and IP address but these are not shared.

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